Box Hill Mall Medical Centre

Dr. Nadia is one of the best DR here, but the receptionist lady is so rude. I am not judging in first time every single time i went there she behave like she don't wanna work. i also run business and have to deal with clients everyday. i think she need to learn communication skill specially when you working in health industry. Because that's the job she need to do and she not doing that at all. Best advise stay home if you don't know how to talk to clients.

Firstly - I have been using this clinic for a number of years now and have seen quite a few changes with the front desk reception staff, some can be a little confrontational and over board, but I think sometimes this just might come down to the language communication barrier. However, Jess is one of the best in the business. Always lovely and provides good service. Secondly - Dr Nadia is the best doctor here, she has been mine and my family’s doctor for a few years now. She is kind, compassionate and cares about all of her patients, you are not just a number. Nadia takes the time to get to know you, listen to what you have to say and then is very thorough in finding you a solution, and not just a short term one. If you are looking for a new family doctor, I 110% recommend Dr Nadia. ❤️

Dr Nadia is super amazing. Dr Nadia has been our family doctor for years. She is very dedicated,compassionate,kind & most importantly she takes the time to see & talk to you - wonderful doctor. She never rushes through her examinations - she is always thorough. Will recommend her as a family doctor to anyone - Dr Nadia really cares about our health. She is the best. Thank you Dr Nadia. Daniel P

The doctors are fine all these times I visited, but the receptionists are ALWAYS rude, uninformative, and unhelpful. Act like they don't want to be there or talk to you. Very disappointed and will not visit again. NOT RECOMMENDED unless you like being bossed around like a second class citizen when you're already not well. (isn't that the reason for most who visit a medical clinic?)

Being know Doctor Aloysius Law about 10yrs .....he is the best GP ....special very good for child as well ....I have 2 kids ....we always feel satisfied after visit Doctor Aloysius Law ......... Only one thing need to improve is the centre Reception lady .....a fews lady who work at the reception desk always make up upset..... So those 5 star is only for the GP .....

I gave 3 star because services were prompt Body language was neutral Not much waiting for appointment But being disable,and to climb steps with walker was difficult specialy I was in pain but I managed it slowly climbing the step. No one was there to help to climb with rollator on step as they were busy. That service was lecking disability access for normal person no problem One thing I didn't understand about Dr that why she was insisting I should go back to my regular dr as she don't have knoledge of my past record and I should keep one drs should not go from here to there , and was not ready to listen what I was trying to make her understand, I find bit difficulty in communicating with her But still she addressed my problem for what I went there. She gave me referal for blood test,xray and medicine but to be frank due to hearing problem half of stuff gone above my head So my reviews neutral some good some ok and some lacking overall not bad I can recommend it to anyone..